>>
发新话题
打印

[资料共享] BEC 课堂笔记 unit 8a

BEC 课堂笔记 unit 8a

Airline Services 航空服务

No frills flying 经济航班

Airline Services 航空服务

词语准备

air travel乘飞机旅行

airlines航空公司(多用于航空公司名称中)

valet男随从、服务员

baggage allowance允许行李数量、行李限制

business class 商务舱

frequent flyer飞机常客

air-miles award 里程奖(air-miles)

burger bar 汉堡快餐店

creature comfort(衣、食、住、行等方面)给肉体以舒适的东西、特制享受

in-flight catering 航空餐饮、机上提供的食品、饮料

priority status优先权、优先资格

legroom 座位前的伸腿空间

lounge候机大厅

exclusive专有的、独用的

scheduled flight定期航班

network沟通、与其他人非正式的交往

contact(可数名词)有势力的熟人

low-cost airlines 低成本航空公司、低费用航空公司

mainstream airlines大型航空公司

no-frills 只提供最起码必需品的、经济型的

deal 待遇

package一揽子服务、成套包办

price-cutting降价、价格战

dedicated专用的

check-in desk登机手续**合

take off起飞(名词为take-off,起飞)

transfer 转机

refund 退还、偿还

upmarket高档的、为高收入人群服务的

concession优惠、减价

consolidation 联合兼并

reclining seat可躺的斜椅座位

carrier运载工具、飞机

high volume route客流量大的航线、航空热线

undercut削价、低于…的价格**、比(对手)低的价格**

ticket desk票务台

口语练习

Speaking

Work in groups. Look at this list of airline service. Agree on the three most important services for the business traveler.

分组练习。请看以下所列的各种航空服务,找出三种对商务旅客来说最为重要的服务项目

Air-miles awards for frequent flyers

Valet service airport parking

Double baggage allowance

Priority status at check-in

Exclusive business lounges

Advanced seat selection

Wider, fully reclining seats

In-seat phone/fax facilities

In-flight catering/free drinks

● 向飞机常客提供里程奖。

● 机场代客停车服务

● 允许双倍行李数量。

● 优先**登机手续。

● 专用的头等舱旅客候机室。

● 预先选择座位。

● 更宽敬、可斜躺的座椅。

● 座位上附带电话/传真设施。

● 提供航空餐饮/免费饮料。

参考词语和表达

get free mileage offers and value for money service赢得免费飞行里程和物有所值的服务

provide passengers with effective economic options给乘客提供了有效而又经济的选择

valet service airport parking saves you a lot of time and trouble机场代客停车服务为你节省了时间,省去了许多麻烦。

let valet take care of your car while you are away: get your car washed, or have the oil changed 你出差时可让机场服务员照看你的汽车——帮你洗车或者更换机油

no extra charge for extra cabin baggage无需为额外的随身携带行李付费

satisfy your seat preference满足你对座位的偏爱

reclining seats on board helps to eliminate your weariness from flying long-haul

飞机上可躺的座椅可免去你远程飞行的疲倦

you can stretch out ,lie back and get some proper sleep 你可以伸展一下身子,躺下来,好好睡一觉

arrive rested and ready for your work 到达时你已充分得休息、准备投入工作

in flight-catering helps you to relax yourself 航空餐饮帮你放松

make life on board just a little less stressful 在飞行途中感到不那么紧张

make the most of your time in the air to prepare for your work with the in-seat phone system 座位上有电话系统,你可以在飞行途中充分利用时间,为工作作好准备

口语练习

Speaking

Working in pairs. Find out three airlines your partner has flown with. Which offered the best service and why?

结对练习。向你的搭档了解他所乘坐过的三家航空公司,哪家航空公司提供的服务最好,为什么?

参考词语和表达

中国主要航空公司有

Air China中国国际航空公司

Shanghai Airlines上海航空公司

China Eastern Airlines 中国东方航空公司

China Southern Airlines 中国南方航空公司

China Northern Airlines中国北方航空公司

China Xiamen Airlines中国厦门航空公司

China Southwest Airlines中国西南航空公司

China Northwest Airlines 中国西北航空公司

No frills flying 经济航班

口语练习

Speaking

What differences are there between mainstream airlines and low-cost airline?

大型航空公司和低成本航空公司有什么区别?

参考词语和表达

get creature comforts得到舒适的物质享受

have more spacious seat有更为宽敞的座位

provide in-flight office facilities提供机上办公设备

air-mile awards for frequent-flyers向飞机常客提供里程奖

provide valet service airport parking service提供机场代客停车服务

get discount tickets得到折扣机票

provide equally good service提供同样好的服务

enjoy most of the services you get from mainstream airlines享受与大型航空公司航班相同的服务

save money but still get the comfort省钱但仍然享受到舒适

口语练习

Speaking

How do you see the future for mainstream and low-cost airlines?

你怎么预测大型航空公司和低成本航空公司的未来?

参考词语和表达

keen/sharp/cut-throat competition 激烈的竞争

go bankrupt 破产

be squeezed out of the market 被挤出市场

get squeezed out of the business 被挤出这一行业

be competed out (of the market) 竞争出局

survive the cut-throat competition 在激烈的竞争中生存下来

adopt more flexible tact 采取更加灵活的策略

competition enables airlines to optimize their structure and improve their service 竞争使航空公司优化结构、提高服务质量

Airline Services 航空服务

口语练习

Speaking

Work in pairs. Tell your partner about your best and worst experiences of air travel.

结对练习。告诉你的搭档,你所经历的最好和最糟糕的飞机旅行。
新手指南——如何获得考试币!
BEC 课堂笔记 unit 8b
claiming expenses 报销费用

词语准备

incur 承受;蒙受

business trip 商务旅行

expenses claim (s) 报销申报

expenses claims sheet 费用报销单

claim 要求报销

underground system 地下交通系统(地铁)

authorize 批准

make a false claim for expenses虚报费用、报虚假费用账

make an expenses claim for… 要求报销……的费用

receipt收据、**

invoice货物**、发货清单

reimburse报销、偿付

an expenses reimbursement system报销制度

small print (通常印于报销单、保险单、股票、租约等下端阐明各种保留或限制条件的)附属细则、小号字体印刷(品)

accounts department 会计部门(也作accounts)

a marketing conference 营销会议

cash payment 现金支付

abuse 滥用、妄用、误用

automated自动操作的、自动的

trial试验、试用

recruitment trip 招聘公差

corporate travel expenses 公司差旅费

a corporate charge card 公司赊账卡

cash advances 预付款

personal expenses 个人费用

entertainment expenses招待费用

corporate expenses 公司(商务)费用

settle the balance 结清余额

auditing procedure 审计程序

line manager 直属经理、直属主管、部门经理、业务经理(与行政经理相对)

random 随机的、机遇的

process 审核、审查

audit 审计、查证账目

口语练习

Speaking

What expenses do people typically incur on a business trip?

商务旅行所需要的主要费用有哪些?

参考词语和表达

pay bills for food , taxis, etc.支付食物、乘坐出租车等的费用

pay for accommodation 支付住宿费

traveling expenses 旅行费用

cost of business calls while on your business trip 商务出差期间打公务电话的费用

fax or telephone charges 传真或电话费用

cost of meals and lodging 住宿费用

hotel bills 旅馆住宿费

public transportation fares 公交车费

laundry expenses 洗衣费用

client entertainment expenses 招待客户的费用

What would you do in the following situations?

如果出现下列情况,你会怎么做?

参考词语和表达

submit false expenses claims 递交虚假费用报销申请

inflate travel expenses 夸大差旅费用

falsely claimed back £50 on an expenses claim 通过虚报费用赚回50英镑

put personal bills on corporate expenses 把私人开支算在公司账上

expenses fraud is dishonest/unethical/outrageous conduct 仿造开支是不诚实/不道德/无耻的行为

violate code of business conduct and ethics 违反商业行为和道德准则

suffer from the qualms of conscience 受到良心的责备

risk losing your honour 冒丧失尊严的风险

ruin the image of the company 毁了公司的形象

Honesty is the best policy 诚实是最好的策略

strictly observe honesty principle 恪守诚信原则

integrity of heart is indispensable 内心的诚实是必不可少的

In business,(as in our personal lives,)honesty and integrity are the elements most critical to building fruitful, long-term relationships. 在商务上,(在生活中也一样,)诚信和正直是建立成功长期关系的最关键因素。

do your best in fostering a corporate culture of honesty and integrity 为营造诚信、正直的公司文化尽你的全力

口语练习

Speaking

Explain the system for claiming expenses in your company. How could it be improved?

解释一下你公司的报销制度,应该怎么改进?

参考词语和表达

take measures to prevent malpractice in expenses claims

采取措施防止报销中的不法行为

companies should check that the employees will not abuse the claims system

公司应该控制雇员不滥用报销制度

itemize the expenses逐条列出各项费用

prevent duplicate claims/expenses fraud防止重复报销/仿造开支

provide details of the expenses while claiming reimbursement

报销时提供具体的费用情况

all expenses claims must be accompanied by cash value receipt/invoice/copies of payments 所有费用报销单均应附上现金**/货物清单/付款凭证

simplify the procedure 简化手续

improve the efficiency of work 提高工作效益

A new expenses claims system 一个新的报销制度

Speaking

口语练习

Discuss the advantages and disadvantage of this system.

谈谈这一新的报销制度的有利和不利之处。

参考词语和表达

corporate charge card is more convenient 公司签帐卡更方便

no cash advances 没有预付款

employees can avoid spending their own money on expenses 雇员可以避免用自己的钱开销

to take the trouble of keeping receipts for expenses 要费心保管费用的**

spend time in claiming back the money 要花时间把钱申报回来

to take the trouble of giving the necessary additional information about expenses 要费心提供更多的关于各项费用的必要信息

some employees may be tempted to spend more if payment is made by card rather than cheque 如果用卡而不是用支票支付消费的话,会诱使一些员工花费更多的钱。

口语练习

Speaking

Why might people experience the following feeling when claiming expenses?

报销费用时人们为什么可能经历以下各种情绪?

guilt frustration surprise

disappointment relief worry

内疚 泄气 惊讶

失望 宽慰 担心

参考词语和表达

feel guilty for not deducting personal expenses/for making a false claim for expenses

因为没有扣除私人费用/虚报费用而感到内疚

be frustrated because you can’t remember the name of the guest you have entertained/can’t find the metro tickets/have to chase the Accounts manager about the expenses claims 因为记不起招待过的客人的名字/找不到地铁票/因为报销而整天追着会计部经理而感到泄气

feel surprised that your expenses form went to the wrong department/the Accounts manager questioned you in an unfriendly way 因为你的报销单送错了部门/会计部经理不友好地盘问你而感到惊讶

feel disappointed to be told that you’ll have to come back the next day/that you won’t get the expenses payments until next week 因为被告知需要第二天再来/要到下周才能拿到报销款而感到失望

feel relieved as all submitted claims are granted/approved 提交的报销申报都被核准了,因而感到宽慰

be worried because you can’t find the receipts 因为找不到**而担心

TOP

不错~~~~~~~~~
发新话题